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Rationale for the change

The rationale for introducing inactive enrolments is to prevent data loss associated with user removal and subsequent reinstatement.

Instead of completely removing a user enrolment from the course and their associated data from a system, their enrolment status is changed to inactive. This allows the data to be preserved and easily reactivated if the user is reinstated.

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Notes on inactive Teachers and wrong sections displayed

The following are an unintended effects of move to display student inactive enrolments:

1. Instructors entirely removed from a course (via CMIS) are listed as inactive.

2. Previous sections for users are still displayed. (Refer to inactive enrolments screenshot above.)

   1. Students and instructors moved from one section to another are also listed as inactive in the sections they have been removed from.

   2. As of 22 May 2024, inactive sections are indicated with an Inactive text tag.

Who sees the inactive users?

1. While instructors see inactive users in People, students cannot see inactive students nor inactive instructors. This can be verified by using Student View in People.

2. Also, for instructors who have been removed from a section, the students do not see the instructor in that section any more.

The students do not see the wrong information.