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inactive-enrolments
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Inactive enrolments

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When From May 2023, when students are un-enrolled unenrolled (via EduRec) from official academic courses, they are now considered inactive enrolments.

Inactive enrolments cannot access the course.

The inactive tag with following their name is how they are meant to appearCanvas displays it, and they the students cannot be removed nor hidden from the coursePeople.

This is helpful as you may need to access data regarding the inactive students' participation and grades.

Info

Rationale for the change

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We introduced this to prevent data loss associated with user removal and subsequent reinstatement.

Instead of completely removing a user enrolment from the course and their associated data from a system, their enrolment status is changed to inactive. This allows

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data

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preservation and easily

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reactivation, if

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a user

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needs to be reinstated.

Note

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Notes on inactive Teachers and

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inactive sections displayed

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Unintended effects of move to display student inactive enrolments:

  1. Instructors

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  1. removed from a course (via CMIS) are listed as inactive i.e. they will appear like student 1 in the inactive enrolments screenshot above.

  2. Previous sections for users (staff and students) are still displayed

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  1. i.e. they will appear like student 2 in the inactive enrolments screenshot above.

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Students and instructors moved from one section to another are also listed as inactive in the sections they have been removed from.

  1. As of 22 May 2024, inactive sections are indicated with an Inactive text tag.

Who sees

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inactive users?

  1. While instructors see inactive users in People, students cannot see inactive students nor inactive instructors. This can be verified by using Student View in People.

  2. Also, for instructors who have been removed from a section, the students do not see the instructor in that section any more.

The students do not see the wrong information.

How inactive students are treated in a course

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