Need to collaborate with people outside NUS? Team owners may choose to add external partners (e.g. overseas universities, industry professionals) as guests in Microsoft Teams.
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There may be organisations who set IT security policies to restrict access to other tenants, which NUS will not able to know or control. See more info here. |
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- Go to the team name, click on More options " . . . " and "Add members", and enter the guest's email address (works with any valid email).
- Go to team settings and manage guest permissions as necessary.
- The guest receives invitation in a welcome email which must be accepted before he/she can access the team and channels.
- Guest users who have an email address that belongs to an Azure Active Directory or Office 365 work or school account can accept the invitation directly.
- Guest users who have an email address that belongs to an Azure Active Directory or Office 365 work or school account can accept the invitation directly.
If the guest doesn’t yet have a Microsoft Account associated with their email address, they will be directed to create one for free.
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My guests from external organisations could not join my team and encountered error AADSTS500021.
"AADSTS500021 indicates that the tenant restriction feature is configured and that the user is trying to access a tenant that is not in the list of allowed tenants specified in the header Restrict-Access-To-Tenant."
Note that we are not able to control the IT security settings of other organisations. Guests would Your guest(s) will need to write to their organisation's IT admin to allow them access to NUS tenant for collaboration. For add NUS to their list of permitted tenants for everyone in their organisation to collaborate with NUS.
For more information, see Use tenant restrictions to manage access to SaaS cloud applications.
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