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You need to provide your NUS email address and your last name.

• The NUS Turnitin Administrator does not know nor has access to individual account information in Turnitin.

As your last name is system-assigned, your actual last name likely does not tally with the last name in your Turnitin account.

Try the following as your last name, in this order:

1. Your NUSNET ID e.g. citabc or e0123456
2. Your NUSNET email address
3. Your friendly-mail alias
4. Everything after the first word in your name as in your staff or matriculation card. Example:
   1. IVLE/LumiNUS/Canvas Display Name: Tan Ah Kow
   2. First name in Turnitin is: Tan
   3. Last name in Turnitin is: Ah Kow

You may have to try several variations to retrieve your Turnitin password

If you have tried all possible variations of your name and you have a friendly-mail email, try the friendly-mail instead.

Once you have reset your password, login at turnitin.com.