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IMPORTANT

  • Course duration. This is a year-long service-learning course. [ GEN2060Y is offered in Semester 2 of the Academic Year, and ; it runs till the end of Semester 1 of the next following Academic Year, when grades are awarded. GEN2060X is offered in Semester 1 of the Academic Year, and ; it runs till the end of Special Term 2 of that Academic Year.] Thus, NUS requires you to be available for service work throughout the year, including the Special Terms during the summer vacation.
    This is because of the commitment you will make to the befriendees to journey with them during this one year. You may take short leave of up to one month during this time, when grades are awarded.

  • Befriending period. Over the course of twelve calendar months, you will be journeying with your assigned befriendee(s), often elderlies living by themselves. The befriending period for GEN2060Y is from February of the enrolling semester to February of the following year; for GEN2060X, from September of the enrolling semester to September of the following year.

  • Befriending commitment. The summer semester break (May‒July) forms part of a ‘hard’ commitment which you should fulfil. However, the last two months (Month 11 and 12 i.e. January and February for GEN2060Y; August and September for GEN2060X) constitute a ‘soft’ commitment, which you do not have to fulfil if you are unable to, e.g. if you have graduated, are on Leave of Absence (LoA) or have other commitments, such as Student Exchange Programme (SEP). In such cases, please do a smooth exit from your befriending journey.

  • During the ‘hard’ commitment phase, you may be away for up to one month at a time, for overseas travel, whether work, studies, or vacation. Thus, you can still enrol in this course, even if you plan to do short overseas exchanges. However, if you think you may likely be away for more than one a month at a time, whether due to semester-long or summer SEP, overseas internship, LoA, etc, you SHOULD NOT enrol in this course. Students on local internships and short exchanges are not affected. You would not be able to adequately fulfil your responsibility to the befriendee(s).

  • Note to graduating students. If you intend to graduate at the end of AY2024/25 , and wish to read GEN2060, the latest you need to enrol in this course latest by Sem 2, AY2023/24can enrol is Semester 1 of that Academic Year, in GEN2060X. Grades are awarded at the end of Special Term 2, which means your degree will be conferred in end-Aug, and you will join the Commencement ceremony in the following year.

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titleCourse Description

Many seniors are lonely or estranged, isolated from critical social networks and support structures. Volunteers provide the vital link to reconnect them with society and restore their well-being. In this course, students will learn key concepts in volunteerism, and essential skills, including communications, conflict management, needs identification and risk assessment, to support vulnerable seniors identified by the Agency for Integrated Care (AIC), checking on them regularly to provide emotional support and early intervention, if needed. Thus, students will develop empathy, sharpen observational and decision-making skills.

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Learn more about the service-learning experience at:

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titleGrading, Delivery & Assessment

Grading. Graded. Students will be assigned an In-Progress (IP) grade in the first semester and will receive their final grade upon the completion of the course.

Delivery and Assessment. There are no final exams. Students are required to watch pre-recorded online lectures, attend three face-to-face tutorials, and carry out service work. They will be assessed through submitting a service portfolio.

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titleService Work

Befriending PrerequisitesCommitment Duration:  60-80h

  • Singapore Citizen, or Singapore Permanent Resident

  • Able to speak basic Malay, Tamil, Mandarin or Chinese dialects

  • Able to provide an active handphone number for tele-befriending and correspondence with field supervisor or AAC staff

Commitment

60‒80 h of service work spread over one year, comprising of:

Regular

. You will provide companionship, support and care for your befriendee(s) through regular contact. Together with your befriending partner, you should conduct home visits twice a month

in pairs to befriend an assigned senior, and ad hoc phone calls (typically, two calls monthly)
  • Schedule is flexible and is to be determined by student pairs in consultation with their assigned senior, AIC supervisor, and NUS Tutor

  • Trainings conducted by Agency

  • Roles and Responsibilities: Students will be paired up to:

  • Build rapport with an assigned senior

  • , except when you are overseas. In most cases, you are encouraged to make weekly contact alternating between home visits and phone calls.

    Training will be provided by AIC and NUS to equip you with befriending microskills and knowledge on volunteerism, ethics and the social landscape. You are free to arrange your befriending schedule in coordination with your befriendee(s), befriending partner, and in some cases, your field supervisor.

    Your tutor will specify a target direct service hours to your befriendee(s) typically of 40‒60 h. This forms your minimum service obligation. To meet this obligation, you have to log your direct contact hours on the Fieldwork Management System (FMS). In most cases, your total service hours will likely be less than 80 h.

    You should not worry if you cannot meet the minimum service obligation if the contributing factors are outside your control, e.g. you have not been assigned enough befriendee(s), or your befriendee(s) withdraws from the programme or is unable to meet. You will not be penalized for such extenuating circumstances, provided you have documented them in FMS, and made effort to engage.

    Roles and Responsibilities

    Students are responsible to:

    ·       Keep seniors well. Build rapport with the assigned seniors. Conduct regular check-ins via home visits and phone calls

    on senior to provide emotional support

    ; perform simple activities to help sustain socio-emotional, cognitive and physical well-being of assigned seniors, e.g. by eating together, playing games, shopping, going on walks, attending activities organized by Active Ageing Centres (AAC)

    ·       Keep seniors safe. Look out for signs of self-neglect, mental and/or physical deterioration, and risks of self-harm

  • Report any concern, anomaly or uncertainty to AAC/AACH for early intervention

  • Assess needs of senior, reporting to AAC/AACH, and following-up

  • Conduct activities with senior, such as games, arts and craft, etc

  • Encourage and accompany senior to attend activities organised by AAC/AACH

  • Service Work Requirements

  • Singapore Citizen or Permanent Resident of Singapore

  • Able to speak basic Malay, Tamil, Mandarin or Chinese dialects

  • Students are required to provide an active handphone number for telebefriending and correspondence with centre staff

    , and report concerns, anomalies or doubts to your field supervisor or partner organization for follow-up and early intervention

    Service Work Locations (Updated for AY23/24 Semester 2)

    Students may book their preferred service work locations from a list of AIC community care partner organisations. Booking will be granted on a first come, first served basis. See here for the list of locations. 

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    titleCourse Structure

    First Semester

    Week

    Event

    0 - 1

    Service Work Registration

    • Students will book their preferred service work locations via the Dynamic Course Registration (DCR) System in EduRec (https://myedurec.nus.edu.sg). Booking will be granted on a first come, first serve basis. Students will be prompted by email and uNivUS notification upon successful course registration

    • Submit an AIC declaration form

    0 - 2

    Tutorial Registration

    Students will register for a tutorial group via CourseReg, and can refer to NUSMods for more details.

    1 - 4

    Online Lectures

    Students will complete pre-recorded online lectures to equip themselves with an understanding of the social landscape they are engaging and relevant skills for service work

    Tutorials 1 & 2

    Students will attend face-to-face tutorials in Weeks 3 and 4 on campus. Each tutorial is 2h in duration. The finalised allocation of service areas will be announced.

    Recess week 

    Agency Training

    Students are required to attend one centre orientation session conducted by AIC partners. In the event that students are unable to attend due to valid reasons, students are to approach their NUS tutor for alternatives.

     

    6 onwards

    Service Work (Befriending sessions)

    Students will be paired up to visit an assigned senior for regular befriending sessions. This will extend through the holidays as well.

    NUS tutors will conduct check-ins with students one third into the service work duration. 

    Second Semester

    Week

    Event

    1-2

    Submission of Reflection

    Students will submit a midcourse reflection paper on their service experience.

    1 onwards

    Service Work (Befriending sessions)

    Students will continue with their service sessions. 

    9-12

    Tutorial 3

    Students will attend a final tutorial on campus to share and reflect on their experiences, and wrap up the course.

    13

    Submission of Service Portfolio

    Students will submit their service portfolio.

    End Nov - early Dec

    End of service work

    Please click here for frequently asked questions.

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