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IMPORTANT

  • Course duration. This is a year-long service-learning course. [ GEN2070Y is offered in Semester 2 of the Academic Year, and ; it runs till the end of Semester 1 of the next following Academic Year, when grades are awarded. GEN2070X is offered in Semester 1 of the Academic Year, and ; it runs till the end of Special Term 2 of that Academic Year.] Thus, NUS requires you to be available for service work throughout the year, including the Special Terms during the summer vacation.
    This is because of the commitment you will make to the befriendee(s) to journey with them during this one year. You may take short leave of up to one month during this time, when grades are awarded.

  • Befriending period. Over the course of twelve calendar months, you will be journeying with your assigned befriendee(s), often elderlies living by themselves. The befriending period for GEN2070Y is from February of the enrolling semester to February of the following year; for GEN2070X, from September of the enrolling semester to September of the following year.

  • Befriending commitment. The summer semester break (May‒July) forms part of a ‘hard’ commitment which you should fulfil. However, the last two months (Month 11 and 12 i.e. January and February for GEN2070Y; August and September for GEN2070X) constitute a ‘soft’ commitment, which you do not have to fulfil if you are unable to, e.g. if you have graduated, are on Leave of Absence (LoA) or have other commitments, such as Student Exchange Programme (SEP). In such cases, please do a smooth exit from your befriending journey.

  • During the ‘hard’ commitment phase, you may be away for up to one month at a time, for overseas travel, whether work, studies, or vacation. Thus, you can still enrol in this course, even if you plan to do short overseas exchanges. However, if you think you may likely be away for more than one a month at a time, whether due to semester-long or summer SEP, overseas internship, LoA, etc, you you SHOULD NOT  enrol enrol in this course. Students on local internships  are not affected.You would not be able to adequately fulfil your responsibility to the befriendee(s).

  • Note to graduating students. If you intend to graduate at the end of AY2024/25 , and wish to read GEN2070, the latest you need to enrol in this course latest by Sem 2, AY2023/24can enrol is Semester 1 of that Academic Year, in GEN2070X. Grades are awarded at the end of Special Term 2, which means your degree will be conferred in end-Aug, and you will join the Commencement ceremony in the following year.

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titleCourse Description

ComLink is a nationwide initiative to befriend disadvantaged families with young children by providing comprehensive support that would help propel them towards realising their own aspirations. In this course, students will learn key concepts in volunteerism, and essential skills, including communications, collaboration, conflict management, and family befriending. They will then apply these skills as ComLink Befrienders through regular home visitations, needs assessment, and connecting the families with community resources, and journeying with them towards stability, self-reliance, and social mobility. Students will thus develop character, empathy, and personal effectiveness.

GEN2070 Course Trailer 2.mp4

Learn more about the volunteering experience at:

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titleGrading, Delivery & Assessment

Grading. Graded. Students will be assigned an In-Progress (IP) grade in the first semester and will receive their final grade upon the completion of the course.

Delivery and Assessment. There are no final exams. Students are required to watch pre-recorded online lectures, attend three face-to-face tutorials, and carry out service work. They will be assessed through submitting a service portfolio.

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titleService Work

Commitment Duration. 60-80h Befriending Prerequisites

  • Singapore Citizen or Permanent Resident of Singapore

  • Have a good mind and a good heart to support disadvantaged families/individuals

  • Able to speak basic Malay, Tamil, Mandarin or Chinese dialects, or a Southeast Asian language

Commitment

60‒80 h of service work spread over one year, comprising of:

  • Regular monthly home visits with 2 ComLink families and ad hoc electronic communications whenever families require

  • Engage in periodic case discussions with

    . You will provide companionship, support and care for your befriendee(s) through regular contact. Together with your befriending partner, you should conduct home visits once a month, except when you are overseas, and engage in period case discussions with your Ministry of Social and Family Development-Social Service Office (MSF-SSO)

    officers
  • Schedule is flexible and is to be determined, or logged, in consultation with families, MSF-SSO officers, and NUS Tutor

  • Trainings conducted by Agency

  • Roles and Responsibilities. Students will take on the role of befriender, to field supervisor. In most cases, you are also encouraged to maintain regular contact through ad hoc electronic communications whenever families require.

    Training will be provided by MSF and NUS to equip you with befriending microskills and knowledge on volunteerism, ethics and the social landscape. You are free to arrange your befriending schedule in coordination with your befriendee(s), befriending partner, and your field supervisor.

    Your tutor will specify a target direct service hours to your befriendee(s) typically of 40‒60 h. This forms your minimum service obligation. To meet this obligation, you have to log your direct contact hours on the Fieldwork Management System (FMS). In most cases, your total service hours will likely be less than 80 h.

    You should not worry if you cannot meet the minimum service obligation if the contributing factors are outside your control, e.g. you have not been assigned enough befriendee(s), or your befriendee(s) withdraws from the programme or is unable to meet. You will not be penalized for such extenuating circumstances, provided you have documented them in FMS, and made effort to engage.

    Roles and Responsibilities

    As befrienders, students will journey together with assigned families to help keep them in good spirits, and help propel them towards stability, self-reliance, and social mobility. They will do so , by:

    • Building rapport

    • Sensing families’ level of motivation, challenges and aspirations

    • Assessing families’ needs, and following-up with community resources and/or ComLink programmes

    • Doing activities with families, such as games, arts and craft etc.

    • Nudging families towards achieving their own aspirations, together with SSO officer, by working on an action plan based on their concerns and motivations

     Service Work Requirements

    • Singapore Citizen or Permanent Resident of Singapore

    • Have a good mind and a good heart to support disadvantaged families/individuals

    • Able to speak basic Malay, Tamil, Mandarin or Chinese dialects, or a South East Asian language

    Service Work Locations (The list of locations available for AY23/24 Sem 2 can be found hereTo be updated for AY24/25 Semester 2)

    Students may book their preferred service work location from the following service areas. Booking will be granted on a first come, first serve basis. 

    When students book their preferred cluster, they will be assigned to befriend families within that cluster.
    ie. if a student volunteers at the "Bedok / Geylang Serai" cluster, student may be assigned to families at Bedok, Geylang Serai, or both locations.

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