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Teachers/TAs removed from CMIS appear as Inactive in People in the course too. This is an unintended effect of a change we made during the semester break. Students cannot see inactive users in People.
Ultimately, this has little effect on the conduct of the course. The students do not see the wrong information. The instructor view is admittedly misleading, so we are working on a solution for this. Once we have tested the solution, we will work to implement it. |
When students are un-enrolled (via EduRec) or teachers removed (via CMIS) from official academic courses, they are considered as inactive enrolments.
This is how they are meant to appear, and they cannot be removed from the course. This is helpful as you may need to access data regarding the inactive students' participation and grades.
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When students are unenrolled (via EduRec) from academic courses, they are considered inactive enrolments.
Inactive enrolments cannot access the course.
The inactive tag following their name is how Canvas displays it, and the students cannot be removed nor hidden from People.
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Rationale for inactive enrolmentsWe introduced this to prevent data loss associated with user removal and subsequent reinstatement. Instead of completely removing a student and their associated data from the course (as it was prior to May 2023), their enrolment status is changed to inactive. This enables seamless and complete reactivation, if a user needs to be reinstated.
Any inactive enrolments that appear after this date indicate a student who has dropped the course or a staff who no longer teaches the course. These inactive enrolments will be retained so that the associated data can be reinstated, if needed. |
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Unintended effects of move to display student inactive enrolments:
Do students see inactive users or sections?Students do not see inactive students, inactive instructors nor inactive sections. This can be verified by using Student View in People. |
How inactive students are treated in a course
The tables below summarise how inactive enrolments are treated in an active course, and what occurs if a previously inactive student is reactivated.
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Student enrolment configured as inactive
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Inactive students have no access to the course. |
Tool | Effect |
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People | Teachers can see inactive students marked as inactive in People. |
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People | Teachers can see the course activity of inactive students in the student access report via People. |
Groups | Teachers cannot assign unassigned inactive students to groups. |
Groups | Teachers see inactive students already in groups marked as inactive. |
Grades | Teachers can view names and grades of inactive students, if Show Inactive Enrolments is enabled in Grades. |
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Grades | Teachers can export names and grades of inactive students, if Show Inactive Enrolments is enabled in Grades. | ||
Grades | Teachers can edit grades of inactive students, if Show Inactive Enrolments is enabled in Grades. | ||
New Analytics | Inactive students are not shown in New Analytics. | ||
Inbox | Teachers cannot send messages to inactive students via Inbox. | ||
Assignments | Inactive students are removed from Assign To in Assignments. If the assignment is assigned solely to inactive students, the Assign To dates are removed. | ||
Assignments | Teachers can view and download assignment submissions of inactive students.
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Assignments (Turnitin) | Teachers can view and download Turnitin submissions of inactive students. | ||
Quizzes (Classic) | Teachers can view attempts and responses of inactive students in Classic Quizzes. | ||
Discussions | Teachers can see inactive students marked as inactive in Discussions. | ||
Attendance (Roll Call) | Inactive students are not shown in Attendance (Roll Call). | ||
Calendar | Scheduler appointment slots reserved by inactive students are released but are unavailable for other students to select. | ||
Calendar | Messages cannot be sent via Edit Appointments to inactive students for appointment slots restricted to one student, taken by the inactive student. |
If a previously inactive student is reactivated
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Reactivated student access the course normally. |
Tool | Effect |
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People | Teachers view the previously inactive student without the inactive tag. |
Assignments, Grades, Groups, Quizzes | Teachers can view submissions and responses of reactivated students. |
Assignments | Teachers can view the reactivated student in the respective assignment which s/he was originally assigned to (assuming they were assigned to the assignment individually). |