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titleService Work

Service work prerequisites

  • Singapore Citizen or Permanent Resident of Singapore, with valid SingPass account

  • Ability to speak basic Malay, Tamil, or Chinese dialects is a bonus but not a requirement

Commitment

60-80h of service work spread over one year. This comprises of scheduled door-to-door outreach to seniors at assigned service areas in 4-hourly sessions in pairs, and trainings conducted by AIC. You are free to arrange your service work schedule in coordination with your fellow SGA, and in some cases, your field supervisor.

Your tutor will specify a target direct service hours typically of 40‒60 45‒65 h. This forms your minimum service obligation. To meet this obligation, you have to log your direct contact hours on the Fieldwork Management System (FMS). In most cases, your total service hours will likely be less than 80 h.

Roles and Responsibilities

Students are responsible to:

  • Conduct scheduled door-to-door outreach to seniors in pairs

  • Build trust and rapport with seniors

  • Promote and communicate healthy lifestyle and good management practices for health and well-being through available governmental health and social support schemes, such as active ageing programmes, befriending services, care & support services, and digital tools & skills

  • Make notes of visits for SGO staff to follow-up with seniors

 Service Work Locations (To be updated for AY24/25 Semester 2)

Students may book their preferred service work location via DCR. The service areas and timings will be available in due course. Booking will be granted on a first come, first served basis.

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titleCourse Structure

First Semester

Week

Event

0 - 1

Service Work Registration

  • Students will book their preferred service work location via the Dynamic Course Registration (DCR) System in EduRec (https://myedurec.nus.edu.sg). 

  • Booking will be granted on a first come, first serve basis. Students will be prompted by email and uNivUS notification upon successful course registration

  • Submit training registration form provided by Tutor

1 - 2

Silver Generation Ambassadors (SGA) Online Registration

Students will be contacted by AIC staff and register as SGAs online

Tutorial Registration

Students will register for a tutorial group via CourseReg, and can refer to NUSMods for details.

1 - 4

NUS Online Lectures

Students will complete pre-recorded online lectures to equip themselves with an understanding of the social landscape they are engaging and relevant skills for service work.

NUS Tutorials 1 & 2

Students will attend face-to-face tutorials in Weeks 3 and 4 on campus. Each tutorial is 2h in duration. The finalised service work locations will be announced by then.

1-7

Agency Training 

Students register for their preferred AIC training dates (TBC) for PHV via DCR. In the event that students are unable to attend due to valid reasons, students are to approach their AIC supervisor for alternate dates.

Agency training schedule:

Component                                                        

Duration**        

                                      

Introduction (Zoom session)                  

TBC

Government schemes (E-learning)

Complete before starting OJTPreventive Health Visit (PHV) training                 

Venue TBC, 8h

TBC

Induction & Role-play, Venue TBC

TBC

On-Job-Training (OJT)TBC

**The 60-80 service effort includes preparation time, 18 about 15 hours agency training and direct service work, spread out over up to one year.  

6 -13

Service Work

Students will pair up for outreach done in 4-hour blocks. The first few sessions will be mentored by a SGO staff or senior volunteer. NUS tutors may conduct an on-site check in with students.

Second Semester

Week

Event

1

Submission of mid-service reflection

Students will submit a reflection paper on their service experience thus far after clocking 30% of actual service hours (~14hours, including OJT)

1-9

Service Work

Students will continue with their service sessions, which may extend into the Special Terms.

9

NUS Tutorial 3

Students will attend a final tutorial on campus to share and reflect on their experiences, and wrap up the course.

13

Submission of Service Portfolio

Students will submit a service portfolio covering their entire service period.

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