Need to collaborate with people outside NUS? Team owners may choose to add external partners (e.g. overseas universities, industry professionals) as guests in Microsoft Teams.
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- By accepting the invitation, the guests agree that:
- Their name and email address will be visible to the rest of the members in that team.
- Their name and email address will be visible and searchable on NUS' directory in Microsoft Teams (i.e. any NUS user may search and invite them into another team).
- As team owners, you are solely responsible for guests' behaviour and activity in your team.
- Consider setting house rules so that guests and members know what to expect.
- Conduct regular housekeeping and remove the guests from the team when the project is over.
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There may be some organisations who set IT security policies to restrict access to other tenants, which NUS will not able to know or control. You may want to check with the external users if they are aware of any restrictions. See more info here. |
How to add a Guest?
- Go to the team name, click on More options " . . . " and "Add members", and enter the guest's email address (works with any valid email).
- Go to team settings and manage guest permissions as necessary.
- The guest receives invitation in a welcome email which must be accepted before he/she can access the team and channels.
- Guest users who have an email address that belongs to an Azure Active Directory or Office 365 work or school account can accept the invitation directly.
- Guest users who have an email address that belongs to an Azure Active Directory or Office 365 work or school account can accept the invitation directly.
If the guest doesn’t yet have a Microsoft Account associated with their email address, they will be directed to create one for free.
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My guests from external organisations could not join my team and encountered error AADSTS500021.
"AADSTS500021 indicates that the tenant restriction feature is configured and that the user is trying to access a tenant that is not in the list of allowed tenants specified in the header Restrict-Access-To-Tenant."
Note that we are not able to control the IT security settings of other organisations. Guests would Your guest(s) will need to write to their organisation's IT admin to allow them access to NUS tenant for collaboration. For to add NUS to their list of permitted tenants for everyone in their organisation to collaborate with NUS.
For more information, see Use tenant restrictions to manage access to SaaS cloud applications.
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