Below are some common issues that users may encounter and the solution that they can attempt:
When you insert a Poll Everywhere activity in PowerPoint, Poll Everywhere will insert a slide and in that slide there are notes that cannot be deleted. Deleting the notes will result in the following error during presentation:
So on such cases, users should remove all the Poll Everywhere slides whose notes had been deleted and re-insert the activities. Remind users that they cannot delete whatever notes that Poll Everywhere has. They can add on notes, but they cannot delete.
Additionally, below are guides on how to do common tasks:
- Adding countdown timer
- Creating an activity / adding a question
- Creating a survey
- Customizing username and the URL of response page
- Getting response links to allow responses to be collected asynchronously
- Inserting activities with Poll Everywhere for MacOS - Please note of the requirement to sync Poll Everywhere.
- Introduction to reporting
- Presenting activities from PowerPoint on Mac
- Presenting from the web
- Importing non-NUS participants - You only need to import participants if you need to track them, i.e. you want to know which participant answers questions that are restricted to registered participants AND they are not NUS users. Please note: merely importing participants do not give them access to your restricted question if the participants do not follow up with the instructions that come to their mail regarding creating Poll Everywhere account.