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If the course does not appear on the all Courses list (Courses > All courses):

  1. If you have switched sections and the course is not published, the course will not be listed on the All courses page. Please wait for the course to be published.

  2. Please note that the course does not appear immediately after you see it in CourseReg.

  3. Enrolled courses from CourseReg will only be uploaded to EduRec at the end of each CourseReg round during the course allocation process.

  4. Check whether the course appears in EduRec (not CourseReg). Navigation: myEduRec > Academics > Academic Records.

  5. Once the course appear in EduRec Academic Records, it will be synced to Canvas the next morning.

    1. If the course does not appear in Canvas the next morning, please go through steps 1 to 3. If the course appears in EduRec Academic Records, it will be synced to Canvas the next morning.

    2. If the course does not appear in Canvas for more than two days after appearing in EduRec Academic Records, please take a screenshot of the EduRec Academic Records (do not crop) and  send a help request. If you have already sent a help request, please update the ticket with the screenshot.

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