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Locally
During To save locally during the meeting

  1. Click on Chat in Zoom control panel at the bottom.
  2. Click on More button at the bottom of the chat window. Select Save chat.
  3. It will save your chat to your local recording location.
    Default is Documents folder > Zoom > Folder with meeting topic.

To enable Auto-save chat locally

  1. Sign in to the NUS Zoom web portal.
  2. Click Settings.
  3. Click In Meeting (Basics).
  4. Look for Auto Saving Chats and slide it ON

Expand
titleTo save on the cloud

Enable Save Chat to Zoom Cloud

  1. Sign in to the NUS Zoom web portal
  2. Click Settings
  3. Click Recording
  4. Enable Cloud Recording
  5. Search for Auto Saving Chats and slide it ON to enable it.
  6. Check the box "Save chat messages from the meeting.

Accessing In-Meeting Chats saved on the Cloud

  1. Sign in to the NUS Zoom web portal
  2. Click Recording
  3. Click on topic
  4. Download the .txt file


More: https://support.zoom.us/hc/en-us/articles/115004792763-Saving-In-Meeting-Chat