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Zoom

Zoom

13 Nov 2024

What is ZOOM?

Zoom is a unified communication and collaboration platform that make meaningful connections with meetings, team chat, whiteboard, phone and more in one offering.
Click to watch the video.
Zoom's extensive features, compatibility with desktop and mobile devices and H.323 room system, allows participants to have a rich web conferencing experiences with both NUS and external users.

Features:

  • Easy to launch and join with up to 500 participants 

  • HD video, high quality audio using VOIP

  • Team chat

  • Screen sharing and collaboration features

  • Co-annotation and whiteboard

  • Video breakout rooms

  • Live transcript

  • MP4 recording

Zoom regularly provides new versions of the Zoom desktop client and mobile app to release new features and fix bugs. 
We recommend upgrading to the latest version when it is available to receive the best video and audio experience. Guide to upgrade Zoom desktop client (PC, Mac, or Linux)

If you already have the Zoom desktop client installed, check for updates:

  1. Sign in to Zoom desktop client.

  2. Click your profile picture or initials on top right then click Check for Updates.

Note: If the desktop client was installed with the MSI installer by you or your IT team, AutoUpdate is disabled by default and the Check for Updates button is also removed.
Please contact your IT team or PC account admin for help with updating. This is normally the case for PCs in common areas like LTs and labs.
Users who have a very outdated Zoom client should also uninstall Zoom, download and reinstall.


Sign In

Sign in via the web portal to activate your NUS Zoom account

  1. Go to https://nus-sg.zoom.us

  2. Click Sign-in.

  3. Sign in with your NUS ID and password.

  4. You have now signed in (activated for new NUS staff/students) into your NUS-SG Zoom account.

Activate your NUS Zoom account

If you have not, please sign-in at https://nus-sg.zoom.us first to activate your NUS Zoom account.

  1. Download and install Zoom for:  Win  |  Mac.

  2. Launch Zoom.

  3. Click Sign In.



  4. Click the "Sign In with SSO" button.  Do not use the default sign in on the left.



     

  5. Click on I know the company domain.
    Type in nus-sg and click Continue.



  6. Sign in with your NUS-ID and password.

     

 

 

 

Schedule

Scheduling a Meeting via NUS Zoom's Web Portal

  1. Go to NUS Zoom Portal at https://nus-sg.zoom.us and click Sign In.



  2. Sign in with your NUS-ID and password.



  3. Click Schedule a Meeting.

  4. Fill up the meeting information


Recommended to use the following options:

  1. Disable Allow participants to join anytime:
    Prevent participants to join the meeting any other time.

  2. Enable Mute participants on entry:
    This will mute participants as they join the meeting. Participants can unmute themselves after joining the meeting. 
    Note: To mute all participants currently in a meeting, see the options to manage participants.

  3. Enable waiting room:
    Allows the host to screen participants by placing them in a waiting room first. Host then admits them into the meeting room.

  4. Enable Require authentication to join:
    Restrict access to the meeting so that only NUS staff and students signed-in with SSO Domain nus-sg can join.

    Click Save.

  5. Click on Outlook Calendar or Copy the invitation.



  6. Paste the invitation to an email for your guests or if it's for your class in LumiNUS, you can add to an Announcement, Learning Flow or Weblink.
    Remind participants not to share the link with anyone or anywhere.

  7. Download Zoom Client for your laptop:  Win  |  Mac 

  8. On the actual day, start and launch from the Zoom Client or NUS Zoom portal.

  1. Launch the Zoom Desktop Client

  2. Click Sign-in with SSO. Domain is nus-sg.

  3. Sign in with your NUS-ID and password.

  4. Click Schedule a Meeting.

  5. Fill up the information.

     

    1. Recommended to use the following options:

      • Enable waiting room:
        Allows the host to control when participants join the meeting by placing them in a waiting room first.

      • Disable allow participants to join anytime:
        Prevents participants from joining the meeting without you or before you join.

      • Enable Mute participants on entry:
        This will mute participants as they join the meeting. Participants can unmute themselves after joining the meeting.  Note: To mute all participants currently in a meeting, see the options to manage participants.

      • Enable Require authentication to join: (This option not available on desktop client. Use the web portal for this option.)
        Restrict access to the meeting so that only NUS staff and students signed-in with SSO Domain nus-sg can join.

  6. Click Schedule.

  7. If you had selected Outlook Calendar, it will open a new meeting with the meeting details. You can then type in the participants email addresses.

  8. You can also go to Meetings to copy out the Invitation.

Download

Download Zoom 
Once installed, join the Test Meeting and test your system.

Video Guides (by Zoom)

Scheduling and Joining

Basic Features

Advanced

Additional user guides can be found on the Zoom support site. or Youtube channel. 

Data Management, Security and Privacy Policies

FAQ