Symptom: You try to access a Blog.nus site, but get the following error message:
| Panel | ||
|---|---|---|
This page isn't redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies. |
Cause: Redirect errors in your web browser are generally caused by blocked cookies.
Quick temporary solution:
Go directly to your blog's login page:
- Your blog login: https://blog.nus.edu.sg/insertyourblogname/wp-login.php
- e.g. If your blog URL is:
- https://blog.nus.edu.sg/myblog/, then your login URL is
- https://blog.nus.edu.sg/myblog/wp-login.php
- e.g. If your blog URL is:
- Click your blog's title (the link with the Home icon on the top horizontal toolbar). You should be able to access your blog.
- If this does not resolve you issue, continue with the instructions below.
Solution:
First try to access Blog.nus on a different web browser to see if the redirect issue is indeed a browser-specific issue.
If it is not a browser-specific issue:
- Allow/unblock cookies:
- If cookies are already not blocked or unblocking cookies does not work:
- Delete cookies for blog.nus.edu.sg:
- Then clear the cache:
- Finally, restart your browser.
- Delete cookies for blog.nus.edu.sg:
- Additional instructions for Firefox:
If clearing the cache and deleting cookies does not work, it is possible that the cookies.sqlite file that stores the cookies is corrupted.- Go to the Firefox profile folder, delete or rename cookies.sqlite (to cookies.sqlite.old).
- Also delete other present cookie files such as cookies.sqlite-journal.
- Finally, check if DOM Storage is enabled.
- Go to about:config.
- Search for: dom.storage.enabled
- If dom.storage.enabled value is false, right-click it, click Toggle to make the value true.
If all of these steps do not work, please send a support request to contact@campuspress.com, detailing the issue and the measures you have taken.