Resolve Blog.nus redirect failures

Symptom: You try to access a Blog.nus site, but get the following error message:

Cause: Redirect errors in your web browser are generally caused by blocked cookies.

Quick temporary solution:

Go directly to your blog's login page: 

• Your blog login: https://blog.nus.edu.sg/insertyourblogname/wp-login.php
  • e.g. If your blog URL is:
    
    • https://blog.nus.edu.sg/myblog/, then your login URL is
    • https://blog.nus.edu.sg/myblog/wp-login.php
• Click your blog's title (the link with the Home icon on the top horizontal toolbar). You should be able to access your blog.
• If this does not resolve you issue, continue with the instructions below.

Solution:

First try to access Blog.nus on a different web browser to see if the redirect issue is indeed a browser-specific issue.

If it is not a browser-specific issue:

• Allow/unblock cookies:
  • Chrome
  • Firefox
  • Internet Explorer
    
    
• If cookies are already not blocked or unblocking cookies does not work:
  • Delete cookies for blog.nus.edu.sg:
    
    • Chrome
    • Firefox
    • Internet Explorer
  • Then clear the cache:
    • Chrome
    • Firefox
    • Internet Explorer
  • Finally, restart your browser.
    
    
• Additional instructions for Firefox:
  If clearing the cache and deleting cookies does not work, it is possible that the cookies.sqlite file that stores the cookies is corrupted.
  
  
  • • Go to the Firefox profile folder, delete or rename cookies.sqlite (to cookies.sqlite.old).
    • Also delete other present cookie files such as cookies.sqlite-journal.
    • Finally, check if DOM Storage is enabled.
      • Go to about:config.
      • Search for: dom.storage.enabled
      • If dom.storage.enabled value is false, right-click it, click Toggle to make the value true.

If all of these steps do not work, please send a support request to contact@campuspress.com, detailing the issue and the measures you have taken.