Resolve Blog.nus redirect failures

Symptom: You try to access a Blog.nus site, but get the following error message (example from Firefox, the message will differ on other web browsers):

Cause: Redirect errors in your web browser are generally caused by blocked cookies.

First try to access Blog.nus on a different web browser to see if the redirect issue is indeed a browser-specific issue.

If it is not a browser-specific issue:

• Allow/unblock cookies:

  • Chrome

  • Firefox

• If cookies are already not blocked or unblocking cookies does not work:

  • Delete cookies for blog.nus.edu.sg:

    • Chrome

    • Firefox

  • Then clear the cache:

    • Chrome

    • Firefox

  • Finally, restart your browser.
    
    

• Additional instructions for Firefox:
  If clearing the cache and deleting cookies does not work, it is possible that the cookies.sqlite file that stores the cookies is corrupted.

  • Go to the Firefox profile folder, delete or rename cookies.sqlite (to cookies.sqlite.old).

  • Also delete other present cookie files such as cookies.sqlite-journal.

  • Finally, check if DOM Storage is enabled.

    • Go to about:config.

    • Search for: dom.storage.enabled

    • If dom.storage.enabled value is false, right-click it, click Toggle to make the value true.

If all of these steps do not work, please send a support request to contact@campuspress.com, detailing the issue and the measures you have taken.