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Note

Course Coordinators and other administrator roles do not have ready-access to CDMS.

Scenario 1: I am a teaching faculty who is and enrolled into a Canvas course as a Course ‘Course Coordinator'. I somehow cannot access to CDMS even though I am teaching this course.

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. I get an 'Access denied’.

Scenario 2: I am a Course Coordinator but not teaching. I am already enrolled in several Canvas courses but I cannot access to CDMS. I need to access CDMS for the other courses as well. I get an 'Access denied’ error message.

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Solution: Except for ‘Teacher’ roles, ‘Course Coordinator’ roles in the Canvas courses do not get automatic access to CDMS. Please request CDMS access to CDMS - https://nus.syd1.qualtrics.com/jfe/form/SV_aY7FBQBfMvUyEzY

Info

Applicable to Scenario 1: Where possible, please use the CMIS tagging approach to be enrolled as Teacher in the course instead of manually enrolling exclusively as Course Coordinator role.

Info

Please give our administrators some time to perform the update, upon your request submission.