Symptom: You try to access a Blog.nus site, but get the following error message :
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(example from Firefox,
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the message will differ on other web browsers):
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This page isn't redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies. |
Cause: Redirect errors in your web browser are generally caused by blocked cookies.
Quick temporary solution:
Go directly to your blog's login page:
- Your blog login: https://blog.nus.edu.sg/insertyourblogname/wp-login.php
- e.g. If your blog URL is:
- https://blog.nus.edu.sg/myblog/, then your login URL is
- https://blog.nus.edu.sg/myblog/wp-login.php
- e.g. If your blog URL is:
- Click your blog's title (the link with the Home icon on the top horizontal toolbar). You should be able to access your blog.
- If this does not resolve you issue, continue with the instructions below.
Solution:
First try to access Blog.nus on a different web browser to see if the redirect issue is indeed a browser-specific issue.
If it is not a browser-specific issue:
Allow/unblock cookies:
If cookies are already not blocked or unblocking cookies does not work:
Delete cookies for blog.nus.edu.sg:
Then clear the cache:
Finally, restart your browser.
Additional instructions for Firefox:
If clearing the cache and deleting cookies does not work, it is possible that the cookies.sqlite file that stores the cookies is corrupted.Go to the Firefox profile folder, delete or rename cookies.sqlite (to cookies.sqlite.old).
Also delete other present cookie files such as cookies.sqlite-journal.
Finally, check if DOM Storage is enabled.
Go to about:config.
Search for: dom.storage.enabled
If dom.storage.enabled value is false, right-click it, click Toggle to make the value true.
If all of these steps do not work, please send a support request to contact@campuspress.com, detailing the issue and the measures you have taken.
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