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Scenario 1: I am a teaching faculty and enrolled into a Canvas course as a ‘Course Coordinator'. I somehow cannot access to CDMS even though I am teaching this course. I get an 'Access denied’.

Scenario 2: I am a Course Coordinator enrolled in several Canvas courses. I need to access CDMS for the other courses as well. I cannot access to CDMS; I get an 'Access denied’ error message.

Reference screenshots:

image-20241209-032844.pngimage-20241209-064443.png

Solution: Except for ‘Teacher’ roles, ‘Course Coordinator’ roles in the Canvas courses do not get automatic access to CDMS. Please request CDMS access - https://nus.syd1.qualtrics.com/jfe/form/SV_aY7FBQBfMvUyEzY

Applicable to Scenario 1: Where possible, please use the CMIS tagging approach to be enrolled as Teacher in the course instead of manually enrolling exclusively as Course Coordinator role.

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