The Chat tool in Canvas allows students and teachers to interact in real time.
Notes:
- The Chat tool must be enabled for your institution before it can be used in Canvas courses.
- When Chat is enabled at the account level, it is enabled by default in all courses within the account.
- Safari 13.1 contains an update that may cause issues with chat alerts. You can avoid errors with files and images by disabling cross-site tracking prevention in Safari when using Canvas.
From Canvas Basics Guide > What is Chat?