- Your Turnitin account is separate from your NUSNET account.
- Resetting your Turnitin password does not affect your NUSNET password.
- DO NOT reuse your NUSNET password for your Turnitin account.
Reset your Turnitin password
- Go to the Turnitin login page.
- Click the Forgot your password link. (See note below regarding last name.)
- If the email and password match the details that Turnitin has on record, you will be sent an email with further instructions on resetting your password.
- If you get the wrong last name, refer to the note below.
You need to provide your NUS email address and your last name.
- The NUS Turnitin Administrator does not know nor has access to individual account information in Turnitin.
As your last name is system-assigned, your actual last name likely does not tally with the last name in your Turnitin account.
Try the following, in this order:
- Your NUSNET ID e.g. citabc or e0123456
- Your NUSNET email address
- Your friendly-mail alias
- Everything after the first word in your name as in your staff or matriculation card.
Examples:
| IVLE Display Name | First name in Turnitin | Last name in Turnitin |
|---|---|---|
| TAN AH KOW | TAN | AH KOW |
| JOHN LIM AH SENG | JOHN | LIM AH SENG |
| LEE AH MUI ANNE | LEE | AH MUI ANNE |
| MOHD ALI BIN MOHD RAFI | MOHD | ALI BIN MOHD RAFI |
| SITI BINTE ABU BAKAR | SITI | BINTE ABU BAKAR |
| GOPAL S/O MUTHUSAMY | GOPAL | S/O MUTHUSAMY |
| POOJA D/O N SIVAKUMAR | POOJA | D/O N SIVAKUMAR |
| JAMES ALAN P SMITH | JAMES | ALAN P SMITH |
| JACKSON JILL MARGARET | JACKSON | JILL MARGARET |
You may have to try several variations to retrieve your Turnitin password
If you have tried all possible variations of your name and you have a friendly-mail email, try the friendly-mail instead.
Once you have reset your password, login at turnitin.com.