Course Coordinators and other administrator roles do not have ready-access to CDMS.
Scenario 1: I am a teaching faculty and enrolled into a Canvas course as a ‘Course Coordinator'. I somehow cannot access to CDMS even though I am teaching this course. I get an 'Access denied’.
Scenario 2: I am a Course Coordinator enrolled in several Canvas courses. I need to access CDMS for the other courses as well. I cannot access to CDMS; I get an 'Access denied’ error message.
Reference screenshots:
Solution: Except for ‘Teacher’ roles, ‘Course Coordinator’ roles in the Canvas courses do not get automatic access to CDMS. Please request CDMS access - https://nus.syd1.qualtrics.com/jfe/form/SV_aY7FBQBfMvUyEzY
Applicable to Scenario 1: Where possible, please use the CMIS tagging approach to be enrolled as Teacher in the course instead of manually enrolling exclusively as Course Coordinator role.
Please give our administrators some time to perform the update, upon your request submission.