That error code can often be resolved by reinstalling the desktop application.
Let's start by trying to uninstall the zoom desktop application.
Please follow the steps outlined below.
Mac:
https://support.zoom.us/hc/en-us/articles/201362983-How-to-uninstall-Zoom-on-a-Mac-
Windows
1. Download CleanZoom by clicking here.
2. Run CleanZoom.exe
After doing so we will need to re-install the zoom application.
1. Navigate to Zoom’s Download Center and select download for Zoom Client for Meetings.
2. Run the downloaded installer file and follow the instructions to install.
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