Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

The following guide is for you or your participants, if you have with problems joining in to a Zoom session from China. Also includes how to watch a Zoom cloud recording from China.

...

Generally, you should be able to join a Zoom session as it is.
It is possible though that some organizations and ISPs may have certain settings in place. Try resolving using different connections (including hotspot) first.

Table of Contents
maxLevel2
minLevel2

NUS WebVPN

Connect to the NUS Virtual Private Network (VPN).

  1. Go to https://nusit.nus.edu.sg/eguides/
  2. Under 'At Home Computing', click on the icons on the right to download the nVPN Installer and user guide.
  3. Follow the steps in the user guide to install and configure nVPN.
  4. Below is how Pulse Secure looks like once you are connected to NUS VPN.

Image Added


Download alternative Zoom desktop client

Download and install app from https://zoomcloud.cn/download.
No uninstall or log in, log out necessary.

Join Zoom using the web client

Zoom also has an alternative Zoom Web Client at:

  1. https://www.zoomus.cn (no longer works)
    or
  2. https://zoom.com.cn (no longer works)
    or
  3. https://nus-sg.zoom.com.cn (no longer works)

No download is necessary for this experience and only requires Meeting ID, Name and password, if applicable. 
Change the "nus-sg.zoom.us" in join meeting link to "zoom.com.cn"
Watch


Edit URL to watch a Zoom Cloud Recording

Zoom also has a partner server at: zoom.com.cn
Change the "nus-sg.zoom.us" in view recording link to "zoom.com.cn"
Provide password if required.



Others:

Check your network and firewall settings