Zooming in from China

Owned by Jummain
Last updated: 29 Sept 2021 by citvod (Unlicensed)

The following guide is for you or your participants, with problems joining in to a Zoom session from China. Generally, you should be able to join a Zoom session as it is.
It is possible though that some organizations and ISPs may have certain settings in place. Try resolving using different connections (including hotspot) first.


NUS WebVPN

Connect to the NUS Virtual Private Network (VPN).

  1. Go to https://nusit.nus.edu.sg/eguides/
  2. Under 'At Home Computing', click on the icons on the right to download the nVPN Installer and user guide.
  3. Follow the steps in the user guide to install and configure nVPN.
  4. Below is how Pulse Secure looks like once you are connected to NUS VPN.


Download alternative Zoom desktop client

Download and install app from https://zoomcloud.cn/download.
No uninstall or log in, log out necessary.

Join Zoom using the web client

Zoom partners have provided alternative Zoom Web Client. No download is necessary for this experience and only requires Meeting ID and passcode.
Change the "nus-sg.zoom.us" or "zoom.us" in join meeting link to the one below.

  1. https://www.zoomus.cn (no longer works)
    or
  2. zoom.com.cn
    or
  3. nus-sg.zoom.com.cn


Example: If the meeting ID is 1234567890, type in https://nus-sg.zoom.com.cn/j/1234567890 in the URL field of your browser.


Edit URL to watch a Zoom Cloud Recording

Zoom also has a partner server at: zoom.com.cn
Change the "nus-sg.zoom.us" in view recording link to "zoom.com.cn"
Provide password if required.



Others:

Check your network and firewall settings