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Can I hide my distracting background?

Can I hide my distracting background?

Zoom has a virtual background feature. It allows you to display an image or video as your background during a Zoom Meeting.
It works best with a green screen and uniform lighting.

 approved NUS images for your virtual background

The Virtual Background feature allows you to display an image or video as your background during a Zoom Meeting.
This feature works best with a green screen and uniform lighting, to allow Zoom to detect the difference between you and your background.
Avoid wearing clothes that is the same color as the virtual background.


Prerequisites

Make sure your computer meets the system requirements for Virtual Background.

 Virtual Background not supported?

If your computer does not support Virtual Background and you do not have a green screen, try:

  1. Indicate I have a green screen (Settings > Background and Filters)
  2. Sit with a plain coloured wall or curtain behind you
  3. Sit where the light is shining on your face
  4. Manually pick the colour of the background if the detected colour is not accurate.

Selecting your Virtual Background

You can either set it up on your Zoom Desktop Client or during your Zoom Meeting.

NUS images you can use

Right click on the picture and select Save As... to your computer.

FAQ

  1. My virtual background image is cropped at the sides

    Settings > Video > Camera > Enable HD (toggle)











Use and image relative to your camera settings. Example: If your camera is set to 16:9, an image of 1280 by 720 px or 1920 by 1080 px would work well.
You can select one during a meeting.


Troubleshooting

If you are experiencing issues with Virtual Background, try the following troubleshooting tips:

  • Manually pick the background color to ensure the correct color is selected.
  • Ensure that the background is a solid color with minimal shadows.
  • Ensure that your green screen color does not match your shirt or eye color.
  • Ensure that your face is well lit.


https://support.zoom.us/hc/en-us/articles/210707503-Virtual-Background

If you continue to experience issues, contact Zoom Technical Support.

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