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Create the non-NUS user accounts

First, create the non-NUS user accounts, if you have not already done so.

Add the created non-NUS user accounts to the course

Once created:

Expand
titleDo not DO NOT use the Email option to add the newly-created users.

The default method to add users to a course in Canvas (using email address) will not work for the newly-created accounts.

This is because the non-NUS user(s) need to have activated their Canvas account before you can add them.

You will encounter this error message, that Canvas cannot find the user's email address.

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The non-NUS users should appear in People in your course.

Non-NUS account expiry

  1. Non-NUS accounts will be deactivated if there have been no log-ins to the respective accounts for four months.

  2. If the email address of a deactivated account is added via the User Access Creation (UAC) form, the account will be reactivated.

    1. The re-activated user will not receive a notification that their account has been reactivated. They have to reset their password, if they have forgotten.