Add non-NUS users to a course

These instructions are for adding non-NUS users to a course.

If you are adding long-term non-NUS instructors to a course, please follow these instructions instead.

Steps:

Create the non-NUS user accounts

First, create the non-NUS user accounts, if you have not already done so.

Add the created non-NUS user accounts to the course

Once created:

The default method to add users to a course in Canvas (using email address) will not work for the newly-created accounts.

This is because the non-NUS user(s) need to have activated their Canvas account before you can add them.

You will encounter this error message, that Canvas cannot find the user's email address.

For Add user(s) by, select Login ID or SIS ID.

Then enter the non-NUS user's email address(es) in the respective Login IDs or SIS IDs field.

Choose the appropriate Role and Section for the users you are adding.

Click Next.

Once the data has been verified, click Add Users.

The non-NUS users should appear in People in your course.

Non-NUS account expiry

  1. Non-NUS accounts will be deactivated if there have been no log-ins to the respective accounts for four months.

  2. If the email address of a deactivated account is added via the User Access Creation (UAC) form, the account will be reactivated.

    1. The re-activated user will not receive a notification that their account has been reactivated. They have to reset their password, if they have forgotten.