Some users may encounter Windows Errors 1603 and 1920 when installing Examplify. This is generally caused by antivirus programs quarantining of components of the installation.
Error 1603
Error 1920
To fix the problem, follow the below steps:
- Disable anti-virus software in your laptop
https://examsoft.force.com/etcommunity/s/article/Disabling-Anti-Virus-Software - Install Examplify
- Create an exclusion within your anti-virus software for the specific path C:\Program Files (x86)\Examsoft (include subfolders).
- Enable your anti-virus software after creating the exclusion