Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 14 Next »



Meeting coach currently does not support the content region setting selected in Singapore.
Other AI companion features are currently excluded for EDU customers until legal / compliance requirements are met.

Meeting Summary

To initiate an AI-generated meeting summary.

To enable Meeting Summary (if it's not):

  1. Sign in to NUS Zoom web portal: https://nus-sg.zoom.us

  2. On the left navigation menu, click Settings.

  3. Click the AI Companion tab.

  4. Under Meeting, select the Meeting Summary with AI Companion toggle.

  5. Meeting Summary send/start options:

    • Send an email notification when sharing with users

      • Include summary text in the email

      • Don't include summary text in the email

  6. Share options: 

    • Only me (meeting host) *default

    • Only myself (meeting host) and meeting invitees in our organization

    • All meeting invitees including those outside of our organization

Guide: Using Meeting Summary with AI Companion – Zoom Support

Smart Recording

To divide cloud recordings into smart chapters for easy review, highlight important information and create next steps for attendees to take action.

  1. Recording Highlights: Zoom highlights the most important parts of the recording. Hosts can adjust the highlights and share the video summary with users.
  2. Smart Chapters: Zoom groups sections of the recording into chapters with an overview. Hosts can edit the chapters manually.
  3. Next Steps: Zoom summarizes any actions to take after the recorded session. Hosts can edit the next steps manually.
  4. Meeting Coach: Not enabled by default. Meeting coach currently does not support the content region setting selected in Singapore.


To enable Smart Recording (if it's not):

  1. Sign in to NUS Zoom web portal: https://nus-sg.zoom.us
  2. On the left navigation menu, click Settings.
  3. Click the Recording tab.
  4. Click the Cloud Recording toggle to enable or disable it.
  5. In the Advanced cloud recording settings section, select the check box next to Create audio transcript to enable it, then click Save to confirm the change.
  6. Click the AI Companion tab.
  7. Under Recording, select the Smart Recording with AI Companion toggle.
  8. (Optional) Select or clear any of the following check boxes as desired.
    • Create recording highlights: Zoom will automatically highlight the most important parts of the recording. Hosts can adjust the highlights as needed and share the video summary with users.
    • Create smart chapters: Zoom will automatically group sections of the recording into chapters with an overview. Hosts can edit the chapters manually.
    • Create next steps: Zoom will automatically summarize any actions to take after the recorded session. Hosts can edit the next steps manually.
    • Meeting coaching: Zoom will provide additional analytics on key meeting and conversation factors, including talk speed, talk-listen ratio, longest spiel (or monologue), filler word usage, and patience. 
      Note: If you clear all the check boxes, Smart Recording will be disabled.

Guide: Using Smart Recording with AI Companion – Zoom Support

In-meeting Questions

To let participants catch up and get clarity during a meeting without interrupting it.

To enable in-meeting questions (if it's not):

  1. Sign in to NUS Zoom web portal: https://nus-sg.zoom.us

  2. On the left navigation menu, click Settings.

  3. Click the AI Companion tab.

  4. Under Meeting, select the AI Companion Questions toggle.

  5. AI Companion Questions start options:

  6. Who can ask questions to AI Companion?

    • All participants

    • All participants only from when they join

    • Only hosts:  only for the host, alternative host and users with host privileges assigned before the meeting starts

Guide: Using In-Meeting Questions with AI Companion – Zoom Support

FAQ

  1. Why is it "Powered by Revenue Accelerator"? Is this a third-party tool?
    Revenue Accelerator is by Zoom, previously known as Zoom IQ for Sales https://news.zoom.us/zoom-revenue-accelerator/

  2. Content used to provide the service:

    1. Meeting Summary: Audio transcript*

    2. In-meeting Questions: Audio transcript* and user question prompts

    3. Smart Recording: Cloud recording and audio transcript

      Data from users’ interactions with the AI Companion features may be accessed, processed, and used by Zoom to provide and maintain the services, troubleshoot issues, and provide support. Zoom does not use any of your audio, video, chat, screen sharing, attachments or other communications-like customer content (such as poll results, whiteboard and reactions) to train Zoom’s or its third-party artificial intelligence models. This commitment includes the content mentioned in the chart above, such as audio transcripts, used to provide the service.
      Guide:       How Zoom AI Companion features handle your data

  • No labels