Troubleshooting your Wi-Fi connection on your 360fly 4K

Owned by Prakash S/O Perumal Haridas
Last updated: 30 Mar 2022
1 min read

The Wi-Fi stream can be affected by congestion and other WiFi interference.  Here are a few steps you can take to optimize your Wi-Fi connection.

Step 1 - Secure your Wi-Fi Device

Remember to give your device a user name and passcode during the setup phase.
The 360fly 4K acts like a Wi-Fi hotspot and having a name and passcode will prevent other devices from trying to inadvertently connect to your 360fly 4K.

Step 2 - Use the best Wi-Fi Frequency

It is recommended to use the 5GHZ band to get the best WiFi performance for the 360fly 4K.

Please note: if you are not getting a WIFI signal on your Mobile Device from the 360fly 4K, your Mobile Device may not support the 5GHZ band.  Try switching to the 2.4GHZ frequency.

  1. Connect to your 360fly 4K device with the 360fly APP.
  2. Tap the settings  icon in the top right corner to access the settings menu.
  3. Tap "Configure Wi-Fi Frequency".

  4. Tap the band you would like to switch to.