Getting Help and Support

For detailed guide for each feature, visit Microsoft Teams Help Centre.

If you face technical issues on Teams and other Office 365 products, you may contact Microsoft Education Support directly for troubleshooting:

  • Immersive Reader
  • Insights
  • Microsoft Edge
  • Microsoft Education Center
  • Microsoft Forms
  • Microsoft Stream
  • Microsoft Teams
  • Microsoft Whiteboard
  • MIE Expert Program
  • OneNote / Class Notebook / Staff Notebook
  • School Data Sync
  • etc