Class teams not provisioned

Owned by Wan Yuen Ho
Last updated: 29 Nov 2023
1 min read

Q: I can't find the team of courses I'm teaching this semester and it is not showing up in my Teams account.

A: The student and teacher roster data are from EduRec. A team can only be created in Microsoft Teams when there is at least 1 owner (lecturer). 

Please inform your department administrator to input the lecturer information in EduRec / CMIS (Class Timetabler) so that the teams can be auto-created during the next daily sync. 


Student TAs (with @u.nus.edu) cannot be added as owners to their teams even though they are tagged in CMIS, as only the staff domain (@nus.edu.sg) can be mapped.

Please write to IT Care (itcare@nus.edu.sg) to request for NUS IT Admin to add the TAs manually.